The timeframe

April 2022 - June 2024

The work

uHaven online Community Legal Education Resource

The client

Central Australian Women’s Legal Service (CAWLS) provides a comprehensive, culturally sensitive, and trauma-informed legal service tailored to women in the Central Australia and Barkly Region. They offer legal advice, representation, and guidance, along with facilitating connections to support resources. The CAWLS team engages in community legal education and advocates for reforms in the legal landscape.

CAWLS places particular emphasis on addressing the needs of women impacted by domestic and family violence, those residing in remote communities, or those facing financial constraints that impede their access to other legal assistance services.

The problem

As a service CAWLS is committed to developing community legal education resources for women in Central Australia and the Barkly Region with the belief that legal matters can be mitigated or even prevented through empowering women with knowledge. Having received funding for their idea of creating an online tool for young people of any gender to consider whether their relationships may be unhealthy, CAWLS needed to partner with someone to scope the project and identify a path forward. 

The solution

HutSix’s analysis team looked at the qualitative and quantitative data already gathered by CAWLS and used it to determine which technical solutions would best suit the target audience and achieve the most beneficial outcomes. From this information, it was decided that what was needed was a product that was highly aesthetic in order to appeal to the target audience, as well as being a technically smooth user experience. To achieve this HutSix partnered with their sister company - creative agency bellette who worked with CAWLS to develop the overall visual brand of uHaven and from there, created a series of custom illustrations and designed a website to house the community legal education resource.

HutSix concurrently developed the structure and functionality of the resource, at the core of which is a quiz designed to take young people through a series of written and illustrated behaviour examples that may occur in both intimate partner and family relationships, for the user to consider whether their results raise any alarms. The first point was for HutSix’s analyst team to design a decision tree, which the engineering team then turned into a customised widget displayed on the website. Once the user has completed the relationship health checker, supporting resources and a service provider map customised to their quiz results appears on their screen. The map displays a variety of service providers that may be able to provide the user with tailored support and has the ability to be further filtered.

The results

With the resource only recently launched, we look forward to measuring its success against the resources goals.

HutSix has confidence that through the uHaven brand and the audience-specific design of the website quiz, and service provider map, CAWLS has a valuable and innovative community legal education resource that can be built upon based on further ideas and needs.